Comments on: Comparing Starbucks, Cilantro and Costa http://dohashawki.wordpress.com/2007/12/13/comparing-starbucks-cilantro-and-costa/ The keys to managerial success! Fri, 06 Nov 2009 14:43:05 +0000 http://wordpress.com/ hourly 1 By: Eman http://dohashawki.wordpress.com/2007/12/13/comparing-starbucks-cilantro-and-costa/#comment-27 Eman Tue, 18 Dec 2007 12:16:30 +0000 http://dohashawki.wordpress.com/2007/12/13/comparing-starbucks-cilantro-and-costa/#comment-27 I believe that what makes it ongoing success it uniqueness and changing style of attraction. I believe that what makes it ongoing success it uniqueness and changing style of attraction.

]]> By: Korayem http://dohashawki.wordpress.com/2007/12/13/comparing-starbucks-cilantro-and-costa/#comment-26 Korayem Sun, 16 Dec 2007 10:12:56 +0000 http://dohashawki.wordpress.com/2007/12/13/comparing-starbucks-cilantro-and-costa/#comment-26 Cool review...very comprehensive @Mostafa Mourad: they need to use a hi-tech communication system to be updated with their stock, mesh keda? Cool review…very comprehensive

@Mostafa Mourad: they need to use a hi-tech communication system to be updated with their stock, mesh keda?

]]> By: Mostafa Mourad http://dohashawki.wordpress.com/2007/12/13/comparing-starbucks-cilantro-and-costa/#comment-25 Mostafa Mourad Thu, 13 Dec 2007 18:50:55 +0000 http://dohashawki.wordpress.com/2007/12/13/comparing-starbucks-cilantro-and-costa/#comment-25 Yes I agree with May. I used to go to Cilantro Mohandessin and this is a common conversation: Me: I will order chicken soup Waiter: sorry sir, we do not serve chicken soup today. Me: Ok, what is the soup of the day? Waiter: Vegetables soup Me: Ok I will have it Waiter: Ok sir --- after 2 minutes --- Waiter: I'm sorry sir, we ran out of the soup Me: !! Yes I agree with May.
I used to go to Cilantro Mohandessin and this is a common conversation:

Me: I will order chicken soup
Waiter: sorry sir, we do not serve chicken soup today.
Me: Ok, what is the soup of the day?
Waiter: Vegetables soup
Me: Ok I will have it
Waiter: Ok sir
— after 2 minutes —
Waiter: I’m sorry sir, we ran out of the soup
Me: !!

]]> By: Anas http://dohashawki.wordpress.com/2007/12/13/comparing-starbucks-cilantro-and-costa/#comment-24 Anas Thu, 13 Dec 2007 15:20:02 +0000 http://dohashawki.wordpress.com/2007/12/13/comparing-starbucks-cilantro-and-costa/#comment-24 All being said about Costa is soooooooooooo true. My best friend and I eventually decided to stop going there after finishing our outing... without the order ever coming. All being said about Costa is soooooooooooo true. My best friend and I eventually decided to stop going there after finishing our outing… without the order ever coming.

]]> By: Amir Magdy http://dohashawki.wordpress.com/2007/12/13/comparing-starbucks-cilantro-and-costa/#comment-23 Amir Magdy Thu, 13 Dec 2007 14:51:38 +0000 http://dohashawki.wordpress.com/2007/12/13/comparing-starbucks-cilantro-and-costa/#comment-23 that's not true may i usually request customized items seyamy menu specially and they do it anyway that’s not true may
i usually request customized items seyamy menu specially and they do it anyway

]]> By: asmaa http://dohashawki.wordpress.com/2007/12/13/comparing-starbucks-cilantro-and-costa/#comment-22 asmaa Thu, 13 Dec 2007 14:01:39 +0000 http://dohashawki.wordpress.com/2007/12/13/comparing-starbucks-cilantro-and-costa/#comment-22 i think costa have the best cheese cake :) i think costa have the best cheese cake :)

]]> By: May AbdelRazik http://dohashawki.wordpress.com/2007/12/13/comparing-starbucks-cilantro-and-costa/#comment-18 May AbdelRazik Thu, 13 Dec 2007 13:25:33 +0000 http://dohashawki.wordpress.com/2007/12/13/comparing-starbucks-cilantro-and-costa/#comment-18 I would have to drastically disagree with you (taken into consideration I didn't go to starbucks ever, but as a general) 1) Waiters professionality Generally: Not a single place I have gone to in Egypt where waiters are trained not to say the famous "mayenfa3sh" statement. Wherever I go I get the mayenfa3sh if I try to change anything about the order. To be sepecific: -Cilantro ARE HORRIBLE the least to say they don't have a kitchen on the site and they get too few items, I can saftelly say I have NEVER been to Cilantro and my first order was there. I always order something that is NOT there and then I have to change. No matter what the time is, early morning, afternoon or evening. It is always not there. Last time my first 3 orders were NOT there and at the end I told the waiter am I supposed to eat what is available or what I like (after he suggested that they have other things that I can order other than the 3 that I wanted) -Costa: terrible experiences with the way they treat their customers, impolite and making sure that you understand that there is a min charge so your order is too few for them to accept, and almost asking you how long will you stay because they need the table and chairs for others!! 2) Environment All of them suck, they are all WAY TOO LOUD for you to sit and enjoy a cup of tea or coffea, loud music on and everythign is LOUD 3) Cost You must be kidding if you say Cilantro is reasonable. When have u gone last?? Cilantro is WAY over prices. A donut (which by the way he buys off house of donut who sell it for something in the range of 4-5 pounds, costs above 10 I think or something like that) All items are severly overprices. I walk in for a small tiny sandwich (that a kid won't eat) a tea and maybe something sweet after it like a cake slice, I end up paying something in the range of 70 pounds. All menu items are WAY WAY over priced. 4) Speed of service No big difference both are slow given the fact that they DO NOT PREPARE ANYTHING, they just heat something or serve a cake on a plate, they are terribly slow. 5) Quality of food Acceptable is the only word I can find, because good is too much for them. Have you tired the chocolate cake at Cilantro, just a wierd plastic thing, has nothing to do with "cake" or "chocolate" sorry for diagreeing but I do agree with "Mostafa" who made the previous comment, "Home mad food' is by far THE BEST I would have to drastically disagree with you (taken into consideration I didn’t go to starbucks ever, but as a general)
1) Waiters professionality
Generally: Not a single place I have gone to in Egypt where waiters are trained not to say the famous “mayenfa3sh” statement. Wherever I go I get the mayenfa3sh if I try to change anything about the order.
To be sepecific:
-Cilantro ARE HORRIBLE the least to say they don’t have a kitchen on the site and they get too few items, I can saftelly say I have NEVER been to Cilantro and my first order was there. I always order something that is NOT there and then I have to change. No matter what the time is, early morning, afternoon or evening. It is always not there. Last time my first 3 orders were NOT there and at the end I told the waiter am I supposed to eat what is available or what I like (after he suggested that they have other things that I can order other than the 3 that I wanted)
-Costa: terrible experiences with the way they treat their customers, impolite and making sure that you understand that there is a min charge so your order is too few for them to accept, and almost asking you how long will you stay because they need the table and chairs for others!!

2) Environment
All of them suck, they are all WAY TOO LOUD for you to sit and enjoy a cup of tea or coffea, loud music on and everythign is LOUD

3) Cost
You must be kidding if you say Cilantro is reasonable. When have u gone last?? Cilantro is WAY over prices. A donut (which by the way he buys off house of donut who sell it for something in the range of 4-5 pounds, costs above 10 I think or something like that) All items are severly overprices. I walk in for a small tiny sandwich (that a kid won’t eat) a tea and maybe something sweet after it like a cake slice, I end up paying something in the range of 70 pounds. All menu items are WAY WAY over priced.

4) Speed of service
No big difference both are slow given the fact that they DO NOT PREPARE ANYTHING, they just heat something or serve a cake on a plate, they are terribly slow.

5) Quality of food
Acceptable is the only word I can find, because good is too much for them. Have you tired the chocolate cake at Cilantro, just a wierd plastic thing, has nothing to do with “cake” or “chocolate”

sorry for diagreeing but I do agree with “Mostafa” who made the previous comment, “Home mad food’ is by far THE BEST

]]> By: Amir Magdy http://dohashawki.wordpress.com/2007/12/13/comparing-starbucks-cilantro-and-costa/#comment-17 Amir Magdy Thu, 13 Dec 2007 12:44:17 +0000 http://dohashawki.wordpress.com/2007/12/13/comparing-starbucks-cilantro-and-costa/#comment-17 i disagree with the quality of drinks thing Cilantro's hot thick choclate with hazelnuts bits rock my world ALSO the fresh juices in cilantro is excellent and do not get me started on the marble cheese cake :D i disagree with the quality of drinks thing
Cilantro’s hot thick choclate with hazelnuts bits rock my world

ALSO the fresh juices in cilantro is excellent

and do not get me started on the marble cheese cake :D

]]> By: mostafa http://dohashawki.wordpress.com/2007/12/13/comparing-starbucks-cilantro-and-costa/#comment-15 mostafa Thu, 13 Dec 2007 11:21:32 +0000 http://dohashawki.wordpress.com/2007/12/13/comparing-starbucks-cilantro-and-costa/#comment-15 I prefer home wife-made drinks over all. :) I prefer home wife-made drinks over all. :)

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